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2. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

   www.aol.com/news/delivery-firms-ai-chatbot-goes...

   An AI customer service chatbot for the international delivery firm DPD went rogue during a recent encounter. Credit - Getty Images. A n AI customer service chatbot for international delivery ...

3. Delivery firm’s AI chatbot swears at customer and ... - AOL

   www.aol.com/delivery-firm-ai-chatbot-swears...

   An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.. The company has since disabled part of its chatbot service ...

4. Layoffs, abusive calls, and AI fears: Inside the front lines ...

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

5. ChatGPT - Wikipedia

   en.wikipedia.org/wiki/ChatGPT

   ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language.

6. List of chatbots - Wikipedia

   en.wikipedia.org/wiki/List_of_chatbots

   List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

7. Conversational commerce - Wikipedia

   en.wikipedia.org/wiki/Conversational_commerce

   Conversational commerce is e-commerce done via various means of conversation ( live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and ...

8. Chatbot - Wikipedia

   en.wikipedia.org/wiki/Chatbot

   A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

9. T-Mobile customers: Your phone plan might change - AOL

   www.aol.com/news/t-mobile-customers-phone-plan...

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