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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [15] [16] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [17]
Since April 2020, the Assurance Wireless brand has been under the T-Mobile family. This was the result of the merger of Sprint Corporation and T-Mobile US was officially completed, and after Virgin Mobile USA was officially shut down and folded into Boost Mobile. An official statement was sent to all customers July 14, 2020 stating that all ...
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Boost Infinite is an American wireless service provider. It is a wholly owned subsidiary of Dish Wireless. Boost Infinite uses the Dish, AT&T, and T-Mobile networks. Boost Infinite is not to be confused with Boost Mobile. Boost Infinite is a postpaid wireless carrier while Boost Mobile is a prepaid wireless carrier.
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