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Delta Air Lines CEO Ed Bastian on Friday offered employees two free travel passes to thank staff members who were caught in massive disruptions last month sparked by a botched CrowdStrike software ...
Delta Connection is a brand name for Delta Air Lines, under which a number of individually owned regional airlines primarily operate short- and medium-haul routes.
As of the end of 2023, it had 100,000 employees. [10] Delta has nine hubs, with Hartsfield–Jackson Atlanta International Airport being its largest in terms of total passengers and number of departures. [9] It is ranked second among the world's largest airlines by number of passengers carried, passenger miles flown, and fleet size.
Airport check-in. Airport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline.
The airline has also said it would issue Delta SkyMiles or a travel voucher “in an amount based on the customer’s affected travels.” How can passengers file complaints?
Delta Air Lines was able to run most of its flights Wednesday, but it still has a long road to fully recovering from last week's CrowdStrike outage.
On 21 July, Delta CEO Ed Bastian apologised to customers in a statement and revealed that the outage had left one of Delta's crew-tracking software programs "unable to effectively process the unprecedented number of changes triggered by the system shutdown".
Loyal Delta Airlines customers and frequent travelers will have to say goodbye to the boarding process they've likely gotten pretty comfortable with.