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Delta TechOps (Technical Operations) is the maintenance, repair and overhaul (MRO) division of Delta Air Lines, headquartered at Hartsfield-Jackson International Airport in Atlanta, Georgia. [1] With more than 9,600 employees and 51 maintenance stations worldwide, Delta TechOps is a full-service maintenance provider for the more than 900 aircraft that make up the Delta Air Lines fleet. [2] In ...
Delta Air Lines is a major airline in the United States headquartered in Atlanta, Georgia. [1] It is the United States' oldest operating airline and the seventh-oldest operating worldwide. [7] Delta, along with its subsidiaries and regional affiliates, including Delta Connection, operates over 5,400 flights daily and serves 325 destinations in 52 countries on six continents. [8][9] Delta is a ...
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The term "cockpit resource management"—which was later generalized to "crew resource management"—was coined in 1979 by NASA psychologist John Lauber, who for several years had studied communication processes in cockpits. [5] While retaining a command hierarchy, the concept was intended to foster a less-authoritarian cockpit culture in which co-pilots are encouraged to question captains if ...
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