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  2. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  3. Advance-fee scam - Wikipedia

    en.wikipedia.org/wiki/Advance-fee_scam

    Scammers instead usually request that payments be made using a wire transfer service like Western Union and MoneyGram. The reason given by the scammer usually relates to the speed at which the payment can be received and processed, allowing quick release of the supposed payoff.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Inside tips on winning the customer service complaint game - AOL

    www.aol.com/2010/02/19/inside-tips-on-winning...

    Anyone who's ever called a company's customer service line -- and that's just about all of us, I'd suspect -- has probably heard these words: "This call may be monitored for quality...

  6. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help...

  7. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    In a nutshell, it is empowered to eliminate hazardous & substandard goods from the market. Provide speedy redress to consumer complaints and petition arisen from fraud, unfair practice, and exploitation of the consumer.

  8. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a cathartic ...

  9. Assist by AOL Terms of Service - AOL Help

    help.aol.com/articles/assist-by-aol-terms-of-service

    Please read this section carefully. Our customer support department, which you can reach at 1-800-827-6364, can help you resolve many of your concerns. If our customer support team is unable to resolve your complaint, you agree to take the following steps to resolve any dispute you may have with us. Step 1. Notice of Legal Dispute

  10. Free shipping - Wikipedia

    en.wikipedia.org/wiki/Free_shipping

    Free shipping is a marketing tactic used primarily by online vendors and mail-order catalogs as a sales strategy to attract customers.

  11. Will new airline consumer protection rules help you when you ...

    www.aol.com/news/airline-consumer-protection...

    States will handle some airline complaints. The federal government also announced a partnership with 18 state attorneys general. The agreement allows states to investigate airlines and ticket ...