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A marketplace with price flexibility allows consumers to find prices that best fit the value they receive from the product or service. Perishable goods such as airline seats, hotel rooms, and phone plans are the best example of this, as customers can adjust their price based on what they see value in. [5] When consumers are able to find products that are priced to fit their utility for that ...
A chatbot (originally chatterbot) [1] is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a ...
In recent years, prominent virtual assistants for direct consumer use have included Apple's Siri, Amazon Alexa, Google Assistant, and Samsung's Bixby. [2] Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3]
In October 2019, Zendesk disclosed that it was hacked in 2016, resulting in a potential leak of information about customer service agents using Zendesk. [47] In May 2019, Zendesk acquired Montreal-based Smooch, for an undisclosed amount. Smooch provided messaging services on websites for live-chat customer support. [31]
Amazon Drive also lets their U.S. users order photo prints and photo books using Amazon Prints service. [82] Amazon Photos is a related service geared toward storing, organizing, and sharing photos and videos. Prime users get free unlimited storage for photos in their original format, including some RAW files. Videos, and photos for non-Prime ...
ChatGPT was initially free to the public, and OpenAI planned to monetize the service later. [57] In February 2023, OpenAI launched a premium service, ChatGPT Plus, that costs US$20 per month. According to the company, the updated but still "experimental" version of ChatGPT would provide access during peak periods, no downtime, priority access ...
Twitch is an American video live-streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams.
Launched in 2007, [1] [2] Amazon Vine is an internal service of Amazon.com that allows manufacturers and publishers to receive reviews for their products on Amazon. [ 3 ] [ 4 ] [ 5 ] Companies pay a fee to Amazon and provide products for review.