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2. Gate agent - Wikipedia

   en.wikipedia.org/wiki/Gate_agent

   Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket. They ...

3. Computer reservation system - Wikipedia

   en.wikipedia.org/wiki/Computer_reservation_system

   Computer reservation system. Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel ...

4. Baggage handler - Wikipedia

   en.wikipedia.org/wiki/Baggage_handler

   Baggage handler. In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft. With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline ...

5. Flight delayed or canceled? What airlines owe you in ... - AOL

   www.aol.com/news/flight-delayed-canceled...

   Airline customer service agents can assist with questions, concerns or assistance on delayed and canceled flights. These are the numbers for the airlines at DFW International Airport . AeroMexico ...

6. Frustrated travelers start recording customer service phone ...

   www.aol.com/frustrated-travelers-start-recording...

   Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark, New Jersey, to Tel Aviv, Israel, around Christmas, said a ...

7. Airline reservations system - Wikipedia

   en.wikipedia.org/wiki/Airline_reservations_system

   Airline reservations system. Airline reservation systems (ARS) are systems that allow an airline to sell their inventory (seats). It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). ARSs are part of passenger service systems (PSS), which are ...