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Delta Air Lines and Southwest Airlines are the highest-ranking carriers in North America for passenger satisfaction in 2024. ... marks in J.D. Power’s North American airlines customer ...
The No. 2 airline for customer satisfaction was ... with an overall score of 64. Southwest's rating rose 2.5%, but Continental's was down 9.9%. ... Herb Kelleher, was a stickler for customer ...
The largest airlines in the world can be defined in several ways. As of 2023, Delta Air Lines was the largest by revenue, assets, market capitalization, fleet size and brand value; American Airlines Group by passengers carried and employees; FedEx Express by freight tonne-kilometers; Southwest Airlines by routes; and Turkish Airlines by countries served.
This is an accepted version of this page This is the latest accepted revision, reviewed on 9 September 2024. UK-based consultancy, running an airline and airport review and ranking site Skytrax Formerly Inflight Research Services Founded 1989 Headquarters London, United Kingdom Website skytraxresearch.com Skytrax (originally known as Inflight Research Services) is a United Kingdom–based ...
Full-page newspaper advertisements boasted low fares, new aircraft, leather seats, spacious legroom, and a customer-service-oriented staff committed to "bringing humanity back to air travel". [147] JetBlue became the first airline to offer all passengers personalized in-flight entertainment.
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