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2. The hot new status symbol: phone calls

   www.aol.com/news/hot-status-symbol-phone-calls...

   Verizon, for example, charges a $10 "agent assistance fee" when you pay your bill by calling its customer-service line. AT&T and T-Mobile charge to pay via human, too. The only way to get live ...

3. Virtual assistant | Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Recently, the emergence of recent artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. [4] [5] [6]

4. Chatbot | Wikipedia

   en.wikipedia.org/wiki/Chatbot

   A chatbot (originally chatterbot) [1] is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a ...

5. T-Mobile CEO talks Sprint merger, iPhone 16 demand, what's ...

   www.aol.com/finance/t-mobile-ceo-iphone-16...

   September 19, 2024 at 1:50 PM. High-octane T-Mobile (TMUS) CEO Mike Sievert is back with more big promises to investors four years after his company's last capital markets day with Wall Street ...

6. List of chatbots | Wikipedia

   en.wikipedia.org/wiki/List_of_chatbots

   A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

7. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

   www.aol.com/news/delivery-firms-ai-chatbot-goes...

   An AI customer service chatbot for the international delivery firm DPD went rogue during a recent encounter. Credit - Getty Images. A n AI customer service chatbot for international delivery ...