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Zonal Employee Discount (ZED) is a multilateral agreement for reduced rate personal travel by airline employees and other travelers. Airlines may bilaterally agree to apply one of three fare levels (Low, Medium, High), space-available / subload and / or positive space / firm reservation status, as well as eligibility for travel in the economy and / or business class cabins.
Fare basis code. A fare basis code (often just referred to as a fare basis) is an alphabetic or alpha-numeric code used by airlines to identify a fare type and allow airline staff and travel agents to find the rules applicable to that fare. Although airlines now set their own fare basis codes, there are some patterns that have evolved over the ...
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Support.com, Inc. Support.com, Inc. is a technical support company for businesses and consumers. It was headquartered in Wilmington, Delaware with an administrative office in Sunnyvale, California. The company's services are performed on Windows, macOS, iOS, and Android, supporting connected and smart devices.
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A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.
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