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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
Toll-free telephone service is a telecommunication service in which subscribers are assigned telephone number in NPAs 800, 888, 877, 866, 855, 844, and 833. Calls to these numbers incur no toll charges for callers.
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.
A RespOrg, or responsible organization, is a company that maintains the registration for individual toll-free telephone numbers In the North American Numbering Plan by means of the distributed Service Management System/800 database.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call.
A virtual number, also known as direct inward dialing ( DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP.
Toll-free number portability (Canada, US, New Zealand) or freephone number portability (Australia, UK) allows the subscriber of a freephone number to switch providers while retaining the same number for incoming calls.
Despite the phasing out of the letter system, alphabetic phonewords remain as a commercial mnemonic gimmick, particularly for toll-free numbers. For example, one can dial 1-800-FLOWERS to order flowers, or 1-800-DENTIST to find a local dentist.
Home Country Direct is a telecommunications service to facilitate calling one's home country while traveling abroad. It made it possible to speak with an operator familiar with the language of the traveler. The Home Country Direct number is usually a domestic toll-free number, and is specific to the pairing of originating and receiving countries.