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  2. Delta TechOps - Wikipedia

    en.wikipedia.org/wiki/Delta_TechOps

    Delta TechOps (Technical Operations) is the maintenance, repair and overhaul (MRO) division of Delta Air Lines, headquartered at Hartsfield-Jackson International Airport in Atlanta, Georgia. [1] With more than 9,600 employees and 51 maintenance stations worldwide, Delta TechOps is a full-service maintenance provider for the more than 900 ...

  3. Delta Connection - Wikipedia

    en.wikipedia.org/wiki/Delta_Connection

    Delta Connection was founded in 1984 as a means of expanding the Delta network to smaller markets via partnerships with regional airlines.. Atlantic Southeast Airlines (ASA) began Delta Connection service on March 1, 1984, from their hub at Hartsfield–Jackson Atlanta International Airport, and soon had a substantial presence at Delta's hub at Dallas Fort Worth International Airport.

  4. Extranet - Wikipedia

    en.wikipedia.org/wiki/Extranet

    An extranet is a controlled private network that allows access to partners, vendors and suppliers or an authorized set of customers – normally to a subset of the information accessible from an organization's intranet. An extranet is similar to a DMZ in that it provides access to needed services for authorized parties, without granting access ...

  5. Delta Air Lines - Wikipedia

    en.wikipedia.org/wiki/Delta_Air_Lines

    Delta Air Lines is one of the major airlines of the United States and a legacy carrier headquartered in Atlanta, Georgia. The United States' oldest operating airline and the seventh-oldest operating worldwide, Delta along with its subsidiaries and regional affiliates, including Delta Connection, operates over 5,400 flights daily and serves 325 destinations in 52 countries on six continents.

  6. Customer proprietary network information - Wikipedia

    en.wikipedia.org/wiki/Customer_proprietary...

    Customer proprietary network information ( CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill.

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/on/best-time-to-call-customer-service

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  8. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    Customer Service Assurance (CSA) in telecom and Internet services means the collection of Communications Service Provider (CSP) customer usage information from all practical sources including network traffic, network devices, content servers, management databases and user devices to ensure customer service quality is consistent with CSP ...

  9. Business support system - Wikipedia

    en.wikipedia.org/wiki/Business_support_system

    Business support systems ( BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). [1]