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Text (formerly LiveChat Software, WSE: TXT) [4] is a customer service software company. [5] It provides programmable tools for making B2B and B2C communication functions using its web service APIs. [6] It is also making software as a service products related to artificial intelligence, customer support, e-commerce, and lead generation.
livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from ...
Words per minute is a common metric for assessing reading speed and is often used in the context of remedial skills evaluation, as well as in the context of speed reading, where it is a controversial measure of reading performance. A word in this context is the same as in the context of speech. Research done in 2012 [9] measured the speed at ...
Instant messaging (IM), sometimes also called "messaging" or "texting", consists of computer-based human communication between two users (private messaging) or more (chat room or "group") in real-time, allowing immediate receipt of acknowledgment or reply. This is in direct contrast to email, where conversations are not in real-time, and the ...
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Around 2011, AIM started to lose popularity rapidly, partly due to the quick rise of Gmail and its built-in real-time Google Chat instant messenger integration in 2011 and because many people migrated to SMS or iMessages text messaging and later, social networking websites and apps for instant messaging, in particular, Facebook Messenger, which was released as a standalone application the same ...
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