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Personalized marketing. Personalized marketing, also known as one-to-one marketing or individual marketing, is a marketing strategy by which companies leverage data analysis and digital technology to deliver individualized messages and product offerings to current or prospective customers.
Personalization. Personalization (broadly known as customization) consists of tailoring a service or product to accommodate specific individuals. It is sometimes tied to groups or segments of individuals. Personalization involves collecting data on individuals, including web browsing history, web cookies, and location.
Personalization management systems typically offer a range of features to manage and deliver personalized messages, campaigns, and experiences. These features typically include: Real-time personalization to automate customer interactions; Segmentation for creating and managing customer segments based on customer attributes and behavior
From the elements of the business strategy and knowledge management strategy can be formulate four different combinations. However, Greiner et al. (2007) suggest that if business strategy focuses on innovation then primarily should be relied on personalization strategy and respectively in case of efficiency then codification should have priority.
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Personalized search is a web search tailored specifically to an individual's interests by incorporating information about the individual beyond the specific query provided. There are two general approaches to personalizing search results, involving modifying the user's query and re-ranking search results. [1]
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