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  2. Free returns are going away - AOL

    www.aol.com/free-returns-going-away-161131947.html

    Companies have to cover costly shipping fees in order for customers to send their products back. Those items sometimes wind up back in retailers’ warehouses or on shelves.

  3. Shopbop - Wikipedia

    en.wikipedia.org/wiki/Shopbop

    Shopbop offers free shipping and returns for all orders within the United States. The company also offers international shipping to over 200 countries. [24] Shopbop's return policy allows customers to return items within 30 days of purchase for a full refund.

  4. No More Free Returns? What This Means for Unwanted Gifts - AOL

    www.aol.com/no-more-free-returns-means-211758093...

    Return In Store To Avoid Fees: If you purchased an item online and the retailer allows for in-store returns, consider doing this instead if it saves you on return shipping fees. More From...

  5. 35 Stores with Free Shipping - AOL

    www.aol.com/finance/35-stores-free-shipping-just...

    Want free shipping the next time you do a little online shopping? Buy from one of these companies, and get your order sent free.

  6. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    Some online companies have more generous return policies to compensate for the traditional advantage of physical stores. For example, the online shoe retailer Zappos.com includes labels for free return shipping

  7. Zappos - Wikipedia

    en.wikipedia.org/wiki/Zappos

    Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.

  8. While Nordstrom has yet to find a suitable location in New York City, now online shoppers can get any item delivered for free. On Monday, Nordstrom (JWN) announced it will offer free shipping...

  9. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period.

  10. Amazon raises free shipping minimum for some non-Prime ... - AOL

    www.aol.com/amazon-raises-free-shipping-minimum...

    Amazon is raising its free shipping threshold for some customers. To qualify for free shipping, non-Prime members typically have to purchase an order totaling at least $25.

  11. Tony Hsieh - Wikipedia

    en.wikipedia.org/wiki/Tony_Hsieh

    Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.