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File a complaint and a claim: Murray recommends that people file a complaint with Delta as well as filing for reimbursement. See the Help Center on Delta.com to file complaints. See the Help ...
A Delta spokesperson told USA TODAY that customers can appeal reimbursement decisions from the airline by replying directly to the email they receive with the notification. Consumer protections
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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
A 2017 incident where a passenger was forcibly removed from a United Express flight by security officers at O'Hare International Airport. The passenger, David Dao, was injured and later settled with United Airlines, while the airline faced criticism and backlash for its handling of the situation.
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