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  2. Dropbox - Wikipedia

    en.wikipedia.org/wiki/Dropbox

    Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software.

  3. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services.

  4. Customer analytics - Wikipedia

    en.wikipedia.org/wiki/Customer_analytics

    Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services to satisfy customers.

  5. Generative artificial intelligence - Wikipedia

    en.wikipedia.org/wiki/Generative_artificial...

    Generative AI has uses across a wide range of industries, including software development, healthcare, finance, entertainment, customer service, [13] sales and marketing, [14] art, writing, [15] fashion, [16] and product design. [17]

  6. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  7. Customer-premises equipment - Wikipedia

    en.wikipedia.org/wiki/Customer-premises_equipment

    The two phrases, "customer-premises equipment" and "customer-provided equipment", reflect the history of this equipment.Under the Bell System monopoly in the United States (post Communications Act of 1934), the Bell System owned the telephones, and one could not attach privately owned or supplied devices to the network, or to the station apparatus.

  8. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    The Japanese word kaizen means 'improvement' or 'change for better' (from 改 kai - change, revision; and 善 zen - virtue, goodness) without the inherent meaning of either 'continuous' or 'philosophy' in Japanese dictionaries or in everyday use.

  9. Customer knowledge - Wikipedia

    en.wikipedia.org/wiki/Customer_knowledge

    Customer knowledge (CK) is the combination of experience, value and insight information which is needed, created and absorbed during the transaction and exchange between the customers and enterprise. [1] Campbell (2003) defines customer knowledge as: "organized and structured information about the customer as a result of systematic processing". [2]