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  2. Tony Hsieh - Wikipedia

    en.wikipedia.org/wiki/Tony_Hsieh

    Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.

  3. No More Free Returns? What This Means for Unwanted Gifts - AOL

    www.aol.com/no-more-free-returns-means-211758093...

    Return In Store To Avoid Fees: If you purchased an item online and the retailer allows for in-store returns, consider doing this instead if it saves you on return shipping fees. More From ...

  4. Free returns are going away - AOL

    www.aol.com/free-returns-going-away-161131947.html

    Amazon has started charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address. (Amazon ...

  5. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

  6. Finally, the invention we've all been waiting for: Hands-free ...

    www.aol.com/finally-invention-weve-waiting-hands...

    This resulted in many crushed shoe heels and, in terms of work, took about three times the amount of time and effort that simply bending over and tying my shoes from scratch would have taken.

  7. Shein - Wikipedia

    en.wikipedia.org/wiki/Shein

    The U.S. legislative bill Section 321 in the Trade Facilitation and Trade Enforcement Act of 2015 (also referred to as "de minimis") states that any import up to $800 per person is duty-free. This bill has allowed Shein to deliver to the USA without paying taxes, allowing Shein to have a competitive advantage over domestic companies in the USA.