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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Check to see if your account been deactivated for inactivity. If you haven't signed in to your account in a while, it could be in the process of being deactivated for inactivity. If that happens, depending on the amount of time you've been inactive, you may lose some emails during the deletion process.
D33DS, the suspected hacker group, said that the hack was a "wake-up call". They said that it was not a threat to Yahoo!, Inc. The IT Security firm TrustedSec.net said that the passwords contained a number of email addresses from Gmail, AOL, Yahoo, and more such websites.
We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account.
The hacker posted the account's password on /b/, an image board on 4chan, and screenshots from within the account to WikiLeaks. [17] A /b/ user then logged in and changed the password, posting a screenshot of his sending an email to a friend of Palin's informing her of the new password on the /b/ thread.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
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