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In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access...
In 2014 one caller, who "still associated the 1-800-COLLECT number with reasonable collect call rates... so strong were the company's early ads", reported being charged $42.55 for a six-minute telephone call. On November 1, 2016 Viiz Communications, a Canadian company, announced they had acquired 1-800-COLLECT for an undisclosed amount.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with...