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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Application analyst - Wikipedia

   en.wikipedia.org/wiki/Application_analyst

   It is a form of 3rd level technical support/help desk. The role may or may not involve some customer contact but most often it involves getting some description of the problem from help desk, making a diagnosis and then either creating a fix or passing the problem on to someone who is responsible for the actual problem area.

4. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   ITIL regards a call centre or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the ...

5. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...

6. Computer repair technician - Wikipedia

   en.wikipedia.org/wiki/Computer_repair_technician

   Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them. A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages ...

7. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Friendly and knowledgeable tech support over the phone. Let Assist by AOL help with virus removal, slow computers and more. Get tech help now. Or call 1-855-845-8225.