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2. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

3. ChatGPT - Wikipedia

   en.wikipedia.org/wiki/ChatGPT

   ChatGPT was released as a freely available research preview, but due to its popularity, OpenAI now operates the service on a freemium model. Users on its free tier can access GPT-4o . The ChatGPT subscriptions "Plus", "Team", and "Enterprise" provide additional features such as DALL-E 3 image generation and an increased usage limit.

4. Customer retention - Wikipedia

   en.wikipedia.org/wiki/Customer_retention

   The measurement of customer retention should distinguish between behavioral intentions and actual customer behaviors.The use of behavioral intentions as an indicator of customer retention is based on the premise that intentions are a strong predictor of future behaviors, such that customers who express a stronger repurchase intention toward a brand or firm will also exhibit stronger ...

5. Navy Federal Credit Union - Wikipedia

   en.wikipedia.org/wiki/Navy_Federal_Credit_Union

   Ranked #1 for Customer Experience Among Multichannel Banks/Credit Unions in Forrester’s 2021 US Customer Experience (CX) survey [35] Ranked #1 for Customer Experience Among Credit Card Issuers in Forrester’s 2021 US Customer Experience (CX) survey; Received the highest score in the J.D. Power 2021 U.S. Consumer Financing Satisfaction Study [36]

6. Instant messaging - Wikipedia

   en.wikipedia.org/wiki/Instant_messaging

   Instant messaging (IM), sometimes also called "messaging" or "texting", consists of computer-based human communication between two users (private messaging) or more (chat room or "group") in real-time, allowing immediate receipt of acknowledgment or reply.

7. Skype - Wikipedia

   en.wikipedia.org/wiki/Skype

   Skype allows these registered users to communicate through both instant messaging and voice chat. Voice chat allows telephone calls between pairs of users and conference calling and uses proprietary audio codec. Skype's text chat client allows group chats, emoticons, storing chat history, and editing of previous messages. Offline messages were ...