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  2. Free returns are going away - AOL

    www.aol.com/free-returns-going-away-161131947.html

    Amazon has started charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address. (Amazon ...

  3. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    For example, the online shoe retailer Zappos.com includes labels for free return shipping, and does not charge a restocking fee, even for returns which are not the result of merchant error. (Note: In the United Kingdom, online shops are prohibited from charging a restocking fee if the consumer cancels their order in accordance with the Consumer ...

  4. No More Free Returns? What This Means for Unwanted Gifts - AOL

    www.aol.com/finance/no-more-free-returns-means...

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  5. Zappos - Wikipedia

    en.wikipedia.org/wiki/Zappos

    zappos.com. Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.

  6. While Nordstrom has yet to find a suitable location in New York City, now online shoppers can get any item delivered for free. On Monday, Nordstrom (JWN) announced it will offer free shipping and ...

  7. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]