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Learn how to recognize legitimate AOL websites, requests, and communications to keep your account secure. Avoid scams and phishing attempts by checking the URL, sender, icons, and links of any AOL emails or notifications.
If you think someone is trying to access or take over your AOL Mail account, learn the warning signs and how to secure it. Find out if your account has been compromised and what to do to change your password, delete app passwords, revert your mail settings and more.
Learn why you may be asked to verify your account after entering the correct password and how to update your recovery options. This is a security feature that protects your account from unauthorized access.
Learn what to do if you get scammed, from contacting your bank and credit bureaus to reporting the crime. This web page does not provide AOL customer fraud service phone number or contact information.
Learn how to avoid email phishing scams that try to steal your personal information or money. Find out what to look for and how to protect yourself with software like Malwarebytes Premium.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
Change your AOL password easily and securely. Follow the steps to update your account and protect your online identity.
How the scam works: Emergency scams are about a family member or friend in a dire situation. You get a call, email, or social media message from someone claiming to be a distressed family member.