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  2. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

    www.aol.com/news/delivery-firms-ai-chatbot-goes...

    An AI customer service chatbot for the international delivery firm DPD went rogue during a recent encounter. Credit - Getty Images. A n AI customer service chatbot for international delivery ...

  3. Delivery firm’s AI chatbot swears at customer and ... - AOL

    www.aol.com/delivery-firm-ai-chatbot-swears...

    An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.. The company has since disabled part of its chatbot service ...

  4. T-Mobile US - Wikipedia

    en.wikipedia.org/wiki/T-Mobile_US

    T-Mobile US. T-Mobile US, Inc., often shortened as T-Mobile, is an American wireless network operator headquartered in Bellevue, Washington, U.S. [6] Its largest shareholder is multinational telecommunications company Deutsche Telekom AG, a German company headquartered in Bonn, Germany.

  5. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  6. Conversational commerce - Wikipedia

    en.wikipedia.org/wiki/Conversational_commerce

    Conversational commerce is e-commerce done via various means of conversation ( live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and ...

  7. T-Mobile customers: Your phone plan might change - AOL

    www.aol.com/news/t-mobile-customers-phone-plan...

    For premium support please call: 800-290-4726 more ways to reach us

  8. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

  9. OpenAI’s ChatGPT Heads to Retail Customer Service via Linc

    www.aol.com/openai-chatgpt-heads-retail-customer...

    The customer experience platform launched the buzzed-about AI chatbot at Shoptalk in Las Vegas. ... 800-290-4726 more ways to reach us. Mail. Sign in. Subscriptions; Business; Entertainment; Fitness;