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Dell's reputation for poor customer service, which was exacerbated as it moved call centers offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web.
The first Inspiron laptop model was introduced before 1999. [1] Unlike the Dell Latitude line, which is aimed mostly at business/enterprise markets, Inspiron is a consumer-oriented line, often marketed towards individual customers as computers for everyday use. [2] Five older models of Dell Inspiron laptops.
Dell's products include personal computers, servers, monitors, computer software, computer security and network security, as well as information security services. Dell ranked 35th on the 2018 Fortune 500 rankings of the largest United States corporations by total revenue.
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It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location".
The Dell XPS One 27" is an all-in-one PC that, hence its name, features a 27-inch screen with a resolution of 2560 pixels wide and a height of 1440 pixels. It received CNET's 2012 Editor's Choice Award and was chosen as PCMag's best all-in-one PC of 2012.
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Part of the suit claims that though Dell gave the impression of an "award-winning service" available to consumers "24 hours a day, seven days a week", consumers faced "nightmarish obstacles" to get help and technical service for their computers.
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Dell EMC sells data storage, information security, virtualization, analytics, cloud computing and other products and services that enable organizations to store, manage, protect, and analyze data. Dell EMC's target markets include large companies and small- and medium-sized businesses across various vertical markets.