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  2. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    A customer may or may not also be a consumer, but the two notions are distinct. [8] [1] A customer purchases goods; a consumer uses them. [9] [10] An ultimate customer may be a consumer as well, but just as equally may have purchased items for someone else to consume. An intermediate customer is not a consumer at all.

  3. Duty of care - Wikipedia

    en.wikipedia.org/wiki/Duty_of_care

    Whether a duty of care exists depends firstly on whether there is an analogous case in which the Courts have previously held there to exist (or not exist) a duty of care. Situations in which a duty of care have previously been held to exist include doctor and patient, manufacturer and consumer, [2] and surveyor and mortgagor. [3]

  4. Artificial intelligence in healthcare - Wikipedia

    en.wikipedia.org/wiki/Artificial_intelligence_in...

    Primary care has become one key development area for AI technologies. [80] [81] AI in primary care has been used for supporting decision making, predictive modelling, and business analytics. [82] There are only a few examples of AI decision support systems that were prospectively assessed on clinical efficacy when used in practice by physicians.

  5. Consumer-driven healthcare - Wikipedia

    en.wikipedia.org/wiki/Consumer-driven_healthcare

    In this system, health care costs are first paid for by an allotment of money provided by the employer in an HSA or HRA. Once health care costs have used up this amount, the consumer pays for health care until the deductible is reached, after this point, it operates similar to a typical PPO. Once the out-of-pocket maximum is reached, the health ...

  6. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Healthcare CRM, also known as Healthcare Relationship Management, [1] is a broadly used term for a Customer relationship management system, or CRM, used in healthcare.. There are three (3) generally recognized forms of CRM: Sales, Marketing, and Service [2]

  7. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    This is marketing, which could be defined as "the process by which companies create value for customers and build strong customer relationships, in order to capture value from customers in return." [31] This definition strongly implies that the relationship is built upon an exchange and the "creation" of value. This means that a need is built ...

  8. Ambulatory care - Wikipedia

    en.wikipedia.org/wiki/Ambulatory_care

    A nurse operating medical equipment in an ambulatory care setting. Ambulatory care services typically consist of a multidisciplinary team of health professionals that may include (but is not limited to) physicians, nurse practitioners, nurses, pharmacists, occupational therapists, physical therapists, speech therapists, and other allied health professionals.

  9. Point of care - Wikipedia

    en.wikipedia.org/wiki/Point_of_care

    Point of care (POC) documentation is the ability for clinicians to document clinical information while interacting with and delivering care to patients. [10] The increased adoption of electronic health records (EHR) in healthcare institutions and practices creates the need for electronic POC documentation through the use of various medical devices. [11]