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Digital labor can be connected to the economic process of disintermediation, where digital labor has taken away the job of the mediator in employee-employer supply chains. The value of the labor produced by marginalized digital workers in the digital or gig economy has yet to be recognized formally through labor laws. [ 2 ]
Cloud computing is the on-demand availability of computer system resources, such as data storage and computing power, without direct active management by the user. Learn about the origins, characteristics, and value propositions of cloud computing from this comprehensive Wikipedia article.
Self-service technologies (SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [1] Self service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
Software as a service (SaaS) is a form of cloud computing where the provider offers the use of application software to a client and manages all the resources. SaaS is usually accessed via a web application and has various revenue models such as freemium, subscription, and usage-based fees.
Self-service is the practice of serving oneself, usually when making purchases, such as gas stations, ATMs, or buffet restaurants. Learn about the origins, benefits, and challenges of self-service, as well as related concepts such as self-sourcing, end-user development, and data sourcing.
AWS is a subsidiary of Amazon that provides cloud computing platforms and APIs to individuals, companies, and governments. Learn about its history, services, market share, and reception from this Wikipedia article.
Learn about the definition, types and comparison of services and manufacturing, and the six decisions made by service operations managers. An example of a service provided by an organization is a haircut, which is a high contact service that must be produced in the presence of the customer.
A human resource management system (HRMS) is a software that combines various HR functions, such as payroll, benefits, recruitment, and performance management. Learn about the history, functions, and features of HRMS and how it differs from ERP and HCM systems.
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