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2. Data center management - Wikipedia

   en.wikipedia.org/wiki/Data_center_management

   A library help desk. Technical support (often shortened to tech support) refers to services. Within a corporation, these are also known as help desks [39] often arrange their technical support structure as a three-tier (plus two) system: [40] Tier 1: Basic help desk – initial point of contact, including software opening a trouble ticket.

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

4. List of U.S. security clearance terms - Wikipedia

   en.wikipedia.org/wiki/List_of_U.S._security...

   These levels often appear in employment postings for Defense related jobs and other jobs involving substantial amounts of responsibility, such as air traffic control or nuclear energy positions. The different organizations in the United States Federal Government use different terminology and lettering. Security clearances can be issued by many ...

5. Intelligence Support Activity - Wikipedia

   en.wikipedia.org/wiki/Intelligence_Support_Activity

   The United States Army Intelligence Support Activity (USAISA), frequently shortened to Intelligence Support Activity (ISA), also known at various times as Mission Support Activity (MSA), Office of Military Support (OMS), Field Operations Group (FOG), Studies and Analysis Activity (SAA), Tactical Concept Activity, Tactical Support Team, and Tactical Coordination Detachment, [1] and also ...

6. Systems integrator - Wikipedia

   en.wikipedia.org/wiki/Systems_integrator

   Systems integrator. A systems integrator (or system integrator) is a person or company that specializes in bringing together component subsystems into a whole and ensuring that those subsystems function together, [1] a practice known as system integration. They also solve problems of automation. [2] Systems integrators may work in many fields ...

7. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...