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Shopbop offers free shipping and returns for all orders within the United States. The company also offers international shipping to over 200 countries. [24] Shopbop's return policy allows customers to return items within 30 days of purchase for a full refund.
Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.
Also good to know before you shop: Zappos always offers free shipping and returns.
Want free shipping the next time you do a little online shopping? Buy from one of these companies, and get your order sent free. Some of them even ship to Hawaii, Alaska or around the world at no ...
Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.
For example, the online shoe retailer Zappos.com includes labels for free return shipping, and does not charge a restocking fee, even for returns which are not the result of merchant error.