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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Scammers and bad actors are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate AOL websites, requests, and communications to keep your account...

  3. Advance-fee scam - Wikipedia

    en.wikipedia.org/wiki/Advance-fee_scam

    An advance-fee scam is a form of fraud and is one of the most common types of confidence tricks. The scam typically involves promising the victim a significant share of a large sum of money, in return for a small up-front payment, which the fraudster claims will be used to obtain the large sum. [1] [2] If a victim makes the payment, the ...

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

  5. Online banks vs. traditional banks: Key differences - AOL

    www.aol.com/finance/online-banks-vs-traditional...

    You might already be familiar with online banking, because most traditional banks support websites that allow you to check your account balances, transfer money and pay your bills online. Many ...

  6. Kroger grocery store 'police' make me feel like a criminal ...

    www.aol.com/kroger-grocery-store-police-feel...

    Re " New Kroger policy treats customers like shoplifters" June 2: I wholeheartedly agree. I now feel like a criminal just for grocery shopping. Unfortunately, Kroger has driven out all local ...

  7. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  8. Internet fraud - Wikipedia

    en.wikipedia.org/wiki/Internet_fraud

    Internet fraud is a type of cybercrime fraud or deception which makes use of the Internet and could involve hiding of information or providing incorrect information for the purpose of tricking victims out of money, property, and inheritance. [1] Internet fraud is not considered a single, distinctive crime but covers a range of illegal and ...

  9. Inside tips on winning the customer service complaint game - AOL

    www.aol.com/2010/02/19/inside-tips-on-winning...

    Anyone who's ever called a company's customer service line -- and that's just about all of us, I'd suspect -- has probably heard these words: "This call may be monitored for quality assurance."

  10. Most customer service issues can be handled by our customer support team, which you can reach at 1-800-827-6364. If our customer support team is unable to resolve your complaint, you may file a...

  11. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Contact AOL customer support. The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or...