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Auto-related complaints (4 percent) 9. Telephone and mobile services (4 percent) 10. Credit cards (3 percent) Stolen identities. It makes sense that identity theft tops the list. Detecting ...
By Emily Jane Fox NEW YORK (CNNMoney) -- Apartments crawling with bedbugs. Pricey phone services the customer -- senior citizens -- didn't order. A tombstone never delivered. And, of course, auto ...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
The annual Consumer Federation of America (CFA) report looks at about 900,000 complaints collected by agencies in 23 states this year and identifies the most common and fastest-growing consumer ...
ConsumerAffairs. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6 ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
For example, the Casa Mamita Crunchy Hard Taco Shells only cost $1.65. The low price, however, might not be enough to justify the poor taste and texture. “Their corn hard tortilla taco shells ...
Sure, we've all had our fair share of bad (or even horrible) customer service experiences. There's even an annual list of the top 10 consumer complaints that ranks which areas of the marketplace ...