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Verizon, for example, charges a $10 "agent assistance fee" when you pay your bill by calling its customer-service line. AT&T and T-Mobile charge to pay via human, too. The only way to get live ...
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AT&T has agreed to pay $13 million to settle a federal investigation into whether the mobile phone service provider failed to protect customer information in connection with a data breach last ...
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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September 19, 2024 at 1:50 PM. High-octane T-Mobile (TMUS) CEO Mike Sievert is back with more big promises to investors four years after his company's last capital markets day with Wall Street ...