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zappos.com. Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
Shopbop offers free shipping and returns for all orders within the United States. The company also offers international shipping to over 200 countries. [24] Shopbop's return policy allows customers to return items within 30 days of purchase for a full refund.
Rack Room Shoes. Rack Room Shoes is an American footwear retailer headquartered in Charlotte, North Carolina, which operates more than 500 stores in 36 states under the Rack Room Shoes and Off Broadway Shoe Warehouse brands. Both brands offer a variety of styles for women, men and children in athletic, comfort and dress categories, as well as ...
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Narvar also identified four online returns personas to help retailers understand shopper motivations in regard to returns. Survey Reveals 60 Percent of Online Shoppers Bend the Rules With Returns ...
Return fraud is the act of defrauding a retail store by means of the return process. There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from ...