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Cloud computing[1] is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. [2] Large clouds often have functions distributed over multiple locations, each of which is a data center.
Self-service technologies ( SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [ 1] Self service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
Digital labor can be connected to the economic process of disintermediation, where digital labor has taken away the job of the mediator in employee-employer supply chains. The value of the labor produced by marginalized digital workers in the digital or gig economy has yet to be recognized formally through labor laws. [ 2 ]
Self-service is the practice of serving oneself, usually when purchasing items. Common examples include many gas stations, where the customer pumps their own gas rather than have an attendant do it (full service is required by law in New Jersey, urban parts of Oregon, most of Mexico, and Richmond, British Columbia, but is the exception rather than the rule elsewhere [6]).
Cornerstone OnDemand, Inc. is a cloud-based development software provider and learning technology company. [3][4] The company was publicly traded on the NASDAQ stock exchange under the ticker symbol Nasdaq: CSOD until it was acquired by private-equity firm Clearlake Capital in 2021. [5] Cornerstone started as CyberU, which provided online ...
Luddy was the only employee until mid-2005 [5] when US$2.5 million in venture financing from JMI Equity allowed Glidesoft to hire five additional people. [5] In 2006, the company changed its name to Service-Now.com. [6] In 2007, ServiceNow reported an annual revenue of US$13 million and opened its first Silicon Valley office, in San Jose.
Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling (a process that allows a client to use more computing in times of high application usage ...
ATM's have replaced many traditional tellers and online banking provides even more self-service. When self-service is accepted by the customer, it can reduce costs and even provide better service in the customer's eyes—faster service with less hassle. [12]: 173–243, 401–431 Self-service falls in the provider-routed or co-routed part of ...
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