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  2. Microsoft Word - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Word

    Microsoft Word is a word processor program developed by Microsoft.It was first released on October 25, 1983, [10] under the name Multi-Tool Word for Xenix systems. [11] [12] [13] Subsequent versions were later written for several other platforms including: IBM PCs running DOS (1983), Apple Macintosh running the Classic Mac OS (1985), AT&T UNIX PC (1985), Atari ST (1988), OS/2 (1989), Microsoft ...

  3. Concept of operations - Wikipedia

    en.wikipedia.org/wiki/Concept_of_operations

    Software reviews and audit. v. t. e. A concept of operations (abbreviated CONOPS, CONOPs, [1] or ConOps[2]) is a document describing the characteristics of a proposed system from the viewpoint of an individual who will use that system. Examples include business requirements specification or stakeholder requirements specification (StRS).

  4. Hours of service - Wikipedia

    en.wikipedia.org/wiki/Hours_of_service

    Hours of service (HOS) regulations are issued by the Federal Motor Carrier Safety Administration (FMCSA) and govern the working hours of anyone operating a commercial motor vehicle (CMV) in the United States. These regulations apply to truck drivers, commercial and intercity bus drivers, and school bus drivers who operate CMVs.

  5. Work order - Wikipedia

    en.wikipedia.org/wiki/Work_order

    The type of personnel (e.g. job position) may also be listed on the WO. A rate (e.g. $/hr, $/week) and also the total number of hours worked and total value is also shown on the work order. A work order may be a maintenance or repair request from students, faculty or staff in a university. [3] [4]

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    www.aol.com/products/tech-support/live-support-plus

    With AOL Live Support Plus, you’ll get 24x7 access to AOL experts along with protection for your identity and sensitive information online for just $6.99/mo.

  7. Work breakdown structure - Wikipedia

    en.wikipedia.org/wiki/Work_breakdown_structure

    The work breakdown structure provides a common framework for the natural development of the overall planning and control of a contract and is the basis for dividing work into definable increments from which the statement of work can be developed and technical, schedule, cost, and labor hour reporting can be established.

  8. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1] The most common component of an SLA is that the services should be provided to the customer as agreed upon ...

  9. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [2] Compliance with the operations manual will ...

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