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Q: For eight months, I have been trying to get a refund from Expedia for my unused flight credits. I had canceled my flights back in 2020.
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).
New federal rules say travelers deserve cash refunds when inconvenienced by their airline – not vouchers or travel credits.
Most major airlines will rebook you on another flight with the same airline without additional payment, but you’re not required to accept the change — even if you have a non-refundable ticket.
Computer reservation systems, or central reservation systems ( CRS ), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...
Expedia Inc. is an online travel agency owned by Expedia Group, based in Seattle. [1] The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages.
The Biden administration announced new rules that mandate automatic cash refunds for canceled or significantly delayed flights and protect consumers from surprise junk fees in air travel.
Any ticket refund is the price paid for the flight (s) not used, plus the cost of flights already flown in cases where the cancellation has made those flights of no purpose. Where applicable, passengers are also entitled to refreshments, communication and accommodation as described below. Where re-routing is to another airport serving the same destination, the airline must pay for onward ...