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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
An entry-level job is a job that is normally designed or designated for recent graduates of a given discipline and typically does not require prior experience in the field or profession. These roles may require some on-site training. Many entry-level jobs are part-time and do not include employee benefits. Recent graduates from high school or ...
v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...
Software design. Software engineer. Software project manager. Software quality analyst. Software test engineer (Tester) Solution architect. Support technician (Help Desk) System administrator. Systems analyst.
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A computer operator is a role in IT which oversees the running of computer systems, ensuring that the machines, and computers are running properly. [1] The job of a computer operator as defined by the United States Bureau of Labor Statistics is to "monitor and control ... and respond to ... enter commands ... set controls on computer and peripheral devices.
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