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Website. www .dca .ca .gov. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
The California Civil Rights Department ( CRD) (formerly known as the Department of Fair Employment and Housing (DFEH)) is an agency of California state government charged with the protection of residents from employment, housing and public accommodation discrimination, and hate violence. It is the largest state civil rights agency in the United ...
In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
Of 10,500 complaints filed by black people between 2011 and 2015, just 166 — or 1.6 percent — were sustained or led to discipline after an internal investigation. Overall, the authority sustained just 2.6 percent of all 29,000 complaints. Nationally, between 6 and 20 percent of citizen-initiated complaints are sustained, said Lou Reiter, a ...
Other reforms include creating a reporting portal to track complaints; updating its racial harassment and school discipline polices; training staff on identifying and responding to racial ...
The department, in a complaint filed in federal court in Boston, alleged the drugmaker failed for years to report how it paid hundreds of millions of dollars to subsidize Eylea purchases by ...
Here's a look at the last three years of complaints the department reported. 2021: 7. 2022: 5. 2023: 2. Department of Finance and Administration - TennCare.