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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...
Remote support. In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the ...
8 Remote Jobs You Can Do From Your Phone. Nicole Spector. May 4, 2024 at 12:00 PM. hobo_018 / iStock.com. ... Customer Service Representative.
2. Chatbots for immediate customer service information. Enhance your customer support and customer experience with AI assistant chatbots. These smart bots can free up your time to focus on more ...
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