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  2. Free returns are going away - AOL

    www.aol.com/free-returns-going-away-161131947.html

    Amazon has started charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address. (Amazon ...

  3. No More Free Returns? What This Means for Unwanted Gifts - AOL

    www.aol.com/no-more-free-returns-means-211758093...

    J. Crew, Abercrombie, H&M, Macy’s and other similar companies have all added shipping fees for mail-in returns. In addition, about 81% of merchants are now charging their customers a fee for at ...

  4. Zappos - Wikipedia

    en.wikipedia.org/wiki/Zappos

    zappos.com. Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.

  5. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .

  6. Toms Shoes - Wikipedia

    en.wikipedia.org/wiki/Toms_Shoes

    Toms (stylized as TOMS) is a for-profit company [3] [4] [5] based in Los Angeles, California. [6] Founded in 2006 by Blake Mycoskie, an entrepreneur from Arlington, Texas, [7] [8] [9] the company designs and markets shoes as well as eyewear, coffee, apparel and handbags. The company was taken over by its creditors: Jefferies Financial Group Inc ...

  7. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]