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The 2023 winter holiday season took off smoothly for most U.S air travelers. Despite a record number of passengers taking to the air, the flight cancellation rate was a low 0.8 percent, according ...
Expedia offered me a partial refund after I rebooked a new flight for December 2021 that used two-thirds of the original flight credit. But I had to cancel that flight, too, because American ...
Airlines are trying to steer out of trouble following a computer outage that resulted in thousands of flights being delayed around the country this week.. Nearly 11,000 flights were delayed and ...
Lengthy lockdowns and travel bans during the pandemic hit the airline industry particularly hard. As demand returns, carriers are scrambling to address worker shortages, steep fuel prices and their...
The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights. And it will apply to fees for things such as seat selection or an internet connection if the airline fails to provide the service.
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.
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