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  2. Business analysis - Wikipedia

    en.wikipedia.org/wiki/Business_Analysis

    Business analysis is a professional discipline [1] focused on identifying business needs and determining solutions to business problems. [2] Solutions may include a software-systems development component, process improvements, or organizational changes, and may involve extensive analysis, strategic planning and policy development.

  3. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities.

  4. Job satisfaction - Wikipedia

    en.wikipedia.org/wiki/Job_satisfaction

    Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentment with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. [1] Job satisfaction can be measured in cognitive (evaluative), affective (or emotional), and behavioral components. [2]

  5. Customer insight - Wikipedia

    en.wikipedia.org/wiki/Customer_insight

    A customer insight, or consumer insight, is an interpretation of trends in human behaviors which aims to increase the effectiveness of a product or service for the consumer, as well as increase sales for the financial benefit of those provisioning the product or service. [1] There is an overlap between market research and

  6. Presales - Wikipedia

    en.wikipedia.org/wiki/Presales

    Presales is a process or a set of activities/sales normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer. There are many job titles associated with presales which largely overlap in responsibilities, e.g. Sales Engineer, Solution Engineer ...

  7. Recruitment - Wikipedia

    en.wikipedia.org/wiki/Recruitment

    As candidate quality improves and interview-to-job-offer conversion rates increase, the amount of time spent interviewing decreases, which means the company's employee headcount can be streamlined and be used more efficiently. Marketing and advertising expenditures decrease as existing employees source potential candidates from existing ...

  8. Skills-based hiring - Wikipedia

    en.wikipedia.org/wiki/Skills-Based_Hiring

    The intent of skills-based hiring is for applicants to demonstrate, independent of an academic degree the skills required to be successful on the job. It is also a mechanism by which employers may clearly and publicly advertise the expectations for the job – for example indicating they are looking for a particular set of skills at an appropriately communicated level of proficiency.

  9. Applicant tracking system - Wikipedia

    en.wikipedia.org/wiki/Applicant_tracking_system

    An Applicant tracking system has 8 main use cases: Source qualified candidates, Job posting, Parse resumes, Filter and search candidate database, Rank and rate candidates, Manange and track applicants, Schedule applicant interviews, Communication tools like automated emails and reminders to candidates and hiring manager, Reporting and analytics ...

  1. Related searches customer service definition for job interview

    customer service definition for job interview answerscustomer service definition