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Manage your username and password. Still need help? Call customer support at 1-800-827-6364 to get live expert help from AOL Customer Care. Find out how to sign up for AOL Mail and what to do if you have account problems.
After entering your password, you'll need to enter the code generated by your authenticator app to sign in. How do I get an authenticator app? Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy.
Use an app password. If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that ...
Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
Create a strong password. • Use unique words - Don't use obvious words like "password". • Have 12 or more characters - Longer passwords are more secure. • Avoid sequences or repeated characters - Don't use adjacent characters on your keyboard (QWERTY). • Use a different password for each site - Otherwise, if someone acquires one ...
Customer care can’t override this process of determining App Password creation eligibility. Sign in to your AOL Account Security page. Click Generate app password or Generate and manage app passwords. Click Get Started. Enter your app's name in the text field. Click Generate password. Use the one-time password to log in to your 3rd party app .
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