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Leadership, background, and stock changes happened immediately, with customer-side changes happening over time. The Sprint brand officially discontinued on August 2, 2020. Billing was already showing the T-Mobile brand, and on this date all retail, customer service, and all other company branding switched to the T-Mobile brand.
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From 1995 to 2003, with writer and artist Robit Hairman, he co-founded Talkie, Inc., [12] a technology company that created online conversational animated characters for marketing, brand building, lead generation, customer service and training. Talkie created "Claire," [13] [14] Sprint PCS' automated customer service rep.
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Working Solutions provides customer service through its virtual contact center network. Companies that use Working Solutions include Shell, Intuit, Pfizer, Sprint, Peloton, Zillow and Expedia.
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