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Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
According to the FCC, Global Tel-Link had been charging as much as $17.30 for such calls under contracts with facilities in Arkansas, Georgia and Minnesota, which resulted in "unreasonably high" phone bills for inmates' families. [20] In retaliation for the change, service providers raised the rates on local calls. [2]
In 2021, Global Tel Link, the private company handling California’s state prison calls, agreed to a $67-million settlement to refund and credit customers whose funds it had taken as profit when ...
Securus Technologies is a technology communications firm serving department of corrections facilities and incarcerated individuals across the country. [1][2] The company is a subsidiary of Aventiv Technologies. In the past, the company has faced criticism over phone call pricing, data security, monopoly [3] and product innovation.
Private telecommunications companies such as Securus Technologies and ViaPath (formerly Global Tel*Link) operate the systems, and county governments pocket a portion of the proceeds, according to ...
Internet in prisons. Internet use in prisons allows inmates to communicate with the outside world. Much like the use of telephones in prisons, the use of the internet under supervision, for various purposes, is approved in 49 U.S. correctional systems and five Canadian provinces. Each of the reporting U.S. systems, except Hawaii, Iowa, Nebraska ...
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