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  2. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    For example, the online shoe retailer Zappos.com includes labels for free return shipping, and does not charge a restocking fee, even for returns which are not the result of merchant error. (Note: In the United Kingdom, online shops are prohibited from charging a restocking fee if the consumer cancels their order in accordance with the Consumer ...

  3. No More Free Returns? What This Means for Unwanted Gifts - AOL

    www.aol.com/no-more-free-returns-means-211758093...

    Return In Store To Avoid Fees: If you purchased an item online and the retailer allows for in-store returns, consider doing this instead if it saves you on return shipping fees. More From ...

  4. Free returns are going away - AOL

    www.aol.com/free-returns-going-away-161131947.html

    Amazon has started charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address. (Amazon ...

  5. These lightweight sneakers are loved by podiatrists and ...

    www.aol.com/lifestyle/these-lightweight-sneakers...

    Because these shoes are made to stretch, when I’m nearing [the end of] a 16-hour day, they don’t feel tight on my feet." ... (And by the way, those without Prime still get free shipping on ...

  6. Tony Hsieh - Wikipedia

    en.wikipedia.org/wiki/Tony_Hsieh

    Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.

  7. Eastbay - Wikipedia

    en.wikipedia.org/wiki/Eastbay

    In July 1997, Eastbay moved its downtown corporate operation and retail store to a larger space on Wausau's near-west side. Three months later, it combined the shipping department and various warehouses into a new 500,000-square-foot (46,000 m 2) distribution center on the outskirts of Wausau. In March 1998, Eastbay converted its marketing ...