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  2. Free returns are going away - AOL

    www.aol.com/free-returns-going-away-161131947.html

    Amazon has started charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address. (Amazon ...

  3. No More Free Returns? What This Means for Unwanted Gifts - AOL

    www.aol.com/no-more-free-returns-means-211758093...

    Return In Store To Avoid Fees: If you purchased an item online and the retailer allows for in-store returns, consider doing this instead if it saves you on return shipping fees. More From ...

  4. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    For example, the online shoe retailer Zappos.com includes labels for free return shipping, and does not charge a restocking fee, even for returns which are not the result of merchant error. (Note: In the United Kingdom, online shops are prohibited from charging a restocking fee if the consumer cancels their order in accordance with the Consumer ...

  5. Tony Hsieh - Wikipedia

    en.wikipedia.org/wiki/Tony_Hsieh

    Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.

  6. Finally, the invention we've all been waiting for: Hands-free ...

    www.aol.com/finally-invention-weve-waiting-hands...

    This resulted in many crushed shoe heels and, in terms of work, took about three times the amount of time and effort that simply bending over and tying my shoes from scratch would have taken.

  7. ASOS (retailer) - Wikipedia

    en.wikipedia.org/wiki/ASOS_(retailer)

    ASOS plc (/ ˈ eɪ s ɒ s / AY-soss) is a British online fast-fashion and cosmetic retailer. The company was founded in 2000 in London, primarily aimed at young adults. The website sells over 850 brands as well as its own range of clothing and accessories, and ships to all 196 countries from fulfilment centres in the United Kingdom, the United States, and Europe.