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E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...
118 million USD (2023) Number of employees. 60,000. Website. ttec.com. Footnotes / references. [1][2][3] TTEC Holdings, Inc. (formerly named "TeleTech"), is an American customer experience technology and services company headquartered in Greenwood Village, Colorado.
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