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The e-commerce giant announced Thursday that it plans to add 5,000 part-time work-from-home jobs for its Virtual Customer Service program over the next year. Folks hired for these positions will ...
Amazon is ordering staff back to the office five days a week as it ends its hybrid work policy. The change will come into force from January, Amazon's chief executive Andy Jassy said in a memo to ...
The layoffs impacted less than 1 percent of the global Amazon customer service workforce, the company said, but it was unclear what percentage of the customer service division's management team ...
Amazon Mechanical Turk (MTurk) is a crowdsourcing website that allows businesses to hire remote workers for various tasks. The name is inspired by an 18th-century chess-playing automaton that turned out to be a human.
Amazon.com, Inc. is a conglomerate founded by Jeff Bezos in 1994 that offers various products and services, such as online shopping, cloud computing, and digital media. It is one of the largest and most profitable companies in the world, with a global presence and a diverse portfolio of subsidiaries.
Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.
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